Shipping policy

Dispatch Time/Turn Around Time (TAT)

NOTE: THE ESTIMATED DELIVERY TIME YOU SEE AT CHECKOUT WILL TAKE EFFECT AFTER THE ORDER HAS BEEN PROCESSED BY US (The Blanks Spot) AND PROCESSED/SCANNED BY THE COURIER (USPS or UPS) 

Order Processing by Us (The Blanks Spot) - All orders are usually Processed within 3-5 business days of payment to Exclude Weekends and/or Holidays.  For Express shipping see below:

• Express Processing by Us (The Blanks Spot) - If you purchase Express Shipping you must purchase before pm 12 EST for your order to get sent out to the carrier the same day (MONDAY -FRIDAY ONLY). If you purchase on a SATURDAY the Item will be sent out on the following Monday...

Our warehouse operates on Monday - Friday during standard business hours (Mon - Fri 12-7pm EST) except on federal holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Copy and pasted the following link to view processing times for the courier below:

USPS - https://www.usps.com/ship/mail-shipping-services.htm#5 

UPS - ups.com

Process for parcel stating DELIVERED but you did not recieve: 

You must file a claim with the USPS or UPS for replacement. 

 

Insurance

All priority parcels are insured for loss and damage up to the value as stated by the courier.

Process for parcel damaged in-transit.

You must file a claim with the USPS or UPS and a replacement of the damaged item will be resent as soon as the courier has completed their investigation into the claim.

Process for parcel lost in-transit.

We will process a replacement as soon as the courier has investigated and deemed the parcel lost.

Customer service

For all customer service inquiries, please email us at info@theblanksspot.com